META MIND GLOBAL CORPORATION
META MIND GLOBAL CORPORATION
TECHNICAL ASSISTANCE - ICT PROJECT
FOR HCMC WATER SUPPLY NETWORK
Featured ICT project in Water Sector: Technical Assistance sponsored by USTDA, under the leadership of Vishal Currie, the CEO of MMGC, from 2013 to 2016 in Vietnam.
Featured ICT project in Water Sector: Technical Assistance sponsored by USTDA, under the leadership of Vishal Currie, the CEO of MMGC, from 2013 to 2016 in Vietnam.
Saigon Water Corporation (SAWACO) had requested the USTDA to provide Technical Assistance to improve ICT to enhance management and operational efficiency in the HCMC water supply system in Vietnam.
Saigon Water Corporation (SAWACO) had requested the USTDA to provide Technical Assistance to improve ICT to enhance management and operational efficiency in the HCMC water supply system in Vietnam.
This project provided TA to achieve following objectives:
This project provided TA to achieve following objectives:
• Enhance the information management and operational efficiency at SAWACO by improving the existing strategic plan for information management; and
• Enhance the information management and operational efficiency at SAWACO by improving the existing strategic plan for information management; and
• Develop an implementation plan for an ICT management system for the HCMC water supply network.
• Develop an implementation plan for an ICT management system for the HCMC water supply network.
SAWACO was established in 1874 to manage HCMC water supply operations. SAWACO was the first water company owned by the Vietnam government. It was the country’s first water supply company to undergo privatization. SAWACO’s current structure was established as a holding company with subsidiaries.
SAWACO was established in 1874 to manage HCMC water supply operations. SAWACO was the first water company owned by the Vietnam government. It was the country’s first water supply company to undergo privatization. SAWACO’s current structure was established as a holding company with subsidiaries.
The company has grown from a relatively simple organization with a water production capacity of 45,000 cubic meters per day (m3/day) to a complex State-Owned Enterprise (SOE) producing more than1.2 million m3/day.
The company has grown from a relatively simple organization with a water production capacity of 45,000 cubic meters per day (m3/day) to a complex State-Owned Enterprise (SOE) producing more than1.2 million m3/day.
SAWACO faced several challenges in the areas of profit generation, financial management, asset management, management of costs and service delivery, and institutional structure. SAWACO was under growing pressure to improve and modernize its service and provide reliable supply with 100 percent coverage. SAWACO’s master plan would cover all the consumers in HCMC with potable water by 2025, increase public–private partnerships with private sector participation, and produce and deliver water to the city in a sustainable manner.
SAWACO faced several challenges in the areas of profit generation, financial management, asset management, management of costs and service delivery, and institutional structure. SAWACO was under growing pressure to improve and modernize its service and provide reliable supply with 100 percent coverage. SAWACO’s master plan would cover all the consumers in HCMC with potable water by 2025, increase public–private partnerships with private sector participation, and produce and deliver water to the city in a sustainable manner.
At that point, SAWACO had no coherent approach to information management. The proposed SAWACO ICT investment program will address the most urgent organizational needs and constraints faced by SAWACO and will focus on strengthening operational management through a comprehensive ICT program, which will provide SAWACO management, staff, customers, and regulatory agencies with fast and accurate access to information to manage their areas of authority more efficiently and effectively. The proposed plan would increase distribution capacity to benefit an additional 528,645 new and existing households, including approximately 20,000 poor households with access to piped water supply for the first time.
At that point, SAWACO had no coherent approach to information management. The proposed SAWACO ICT investment program will address the most urgent organizational needs and constraints faced by SAWACO and will focus on strengthening operational management through a comprehensive ICT program, which will provide SAWACO management, staff, customers, and regulatory agencies with fast and accurate access to information to manage their areas of authority more efficiently and effectively. The proposed plan would increase distribution capacity to benefit an additional 528,645 new and existing households, including approximately 20,000 poor households with access to piped water supply for the first time.
The TA was focusing on improving the existing ICT strategic plan at SAWACO and developing an enhanced ICT strategic plan that accomplishes the following:
The TA was focusing on improving the existing ICT strategic plan at SAWACO and developing an enhanced ICT strategic plan that accomplishes the following:
• Offers an objective assessment of the technical environment at SAWACO in terms of staff, equipment, and architecture.
• Offers an objective assessment of the technical environment at SAWACO in terms of staff, equipment, and architecture.
• Defines a vision for ICT.
• Defines a vision for ICT.
• Recommends an ICT architecture (e.g., ICT applications, data, technology, and network, etc.).
• Recommends an ICT architecture (e.g., ICT applications, data, technology, and network, etc.).
• Defines effective policies, standards, and procedures for ICT governance and decision making.
• Defines effective policies, standards, and procedures for ICT governance and decision making.
• Recommends an organizational structure for supporting ICT.
• Recommends an organizational structure for supporting ICT.
• Provides an ICT implementation plan with a schedule and budget.
• Provides an ICT implementation plan with a schedule and budget.
The ICT implementation plan was focusing on achieving the following objectives within the SAWACO organization as a result of ICT project:
The ICT implementation plan was focusing on achieving the following objectives within the SAWACO organization as a result of ICT project:
• Implement a computerized Management Information Systems (MIS).
• Implement a computerized Management Information Systems (MIS).
• Assist with implementing a SCADA system in the Distribution Control Center (DCC) in the Transmission Enterprise. This is to improve control of water transmission to different districts of HCMC and to optimize the use of pumps.
• Assist with implementing a SCADA system in the Distribution Control Center (DCC) in the Transmission Enterprise. This is to improve control of water transmission to different districts of HCMC and to optimize the use of pumps.
• Update and improve GIS in SAWACO for use in planning and operation.
• Update and improve GIS in SAWACO for use in planning and operation.
• Improve the availability and access to reliable and up-to-date operational information.
• Improve the availability and access to reliable and up-to-date operational information.
• Improve the Asset Inventory and Management system as a prerequisite to attracting interest from the private sector to collaborate on investment, management, or operational support.
• Improve the Asset Inventory and Management system as a prerequisite to attracting interest from the private sector to collaborate on investment, management, or operational support.
• Improve billing and accounting systems.
• Improve billing and accounting systems.
• Expand the development of information and control systems.
• Expand the development of information and control systems.
• Improve human resources development.
• Improve human resources development.
• Improve business and strategic planning.
• Improve business and strategic planning.
Some of the key results of the TA are shown below:
Some of the key results of the TA are shown below:
Architecture Reference Model
Architecture Reference Model
This is the end-to-end view of all the ICT requirements for SAWACO consolidated into categories of Infra-structure, Solutions and Services.
This is the end-to-end view of all the ICT requirements for SAWACO consolidated into categories of Infra-structure, Solutions and Services.
Eco-System Harmonization
Eco-System Harmonization
The ICT implementation illustrates the core systems with the secondary, tertiary and supports systems that must be harmonized in proper manner to achieve maximum realization of investment.
The ICT implementation illustrates the core systems with the secondary, tertiary and supports systems that must be harmonized in proper manner to achieve maximum realization of investment.
Implementation Phases
Implementation Phases
The ICT Implementation Plan is planned over 4 phases with from support infrastructure build-out, to solution implementation, to operations and maintenance and transfer.
The ICT Implementation Plan is planned over 4 phases with from support infrastructure build-out, to solution implementation, to operations and maintenance and transfer.
